Privacy Policy
Last updated: January 25, 2026
Introduction
Welcome to HiFi Control. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Windows application and visit our website.
Information We Collect
Information You Provide
- Account Information: If you create an account or purchase a license, we collect your email address and payment information (processed securely through our payment provider).
- Contact Information: When you contact us for support, we collect your name, email address, and any information you provide in your message.
- Newsletter Subscription: If you subscribe to our newsletter, we collect your email address.
Information Collected Automatically
- Device Information: The HiFi Control application may collect information about your HiFi devices for the purpose of providing control functionality. This information stays on your local machine.
- Usage Analytics: We use Google Analytics on our website to understand how visitors interact with our site. This includes anonymized data about page views, session duration, and general location.
- Application Telemetry: We may collect anonymized usage statistics to improve our application. This data does not include personal information or your listening habits.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our software and services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Send promotional communications (with your consent)
- Analyze usage patterns to improve user experience
Data Storage and Security
Your device configuration and preferences are stored locally on your computer. We implement appropriate technical and organizational measures to protect any personal data we process against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
HiFi Control integrates with various third-party services to provide its functionality:
- BluOS: We connect to your BluOS devices locally on your network.
- HEOS: We connect to your HEOS devices locally on your network.
- Spotify: Integration with Spotify is subject to Spotify's Privacy Policy.
- Tidal: Integration with Tidal is subject to Tidal's Privacy Policy.
- Google Analytics: Used on our website for analytics purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your personal data
- The right to rectify inaccurate personal data
- The right to request deletion of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below.
Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
Children's Privacy
HiFi Control is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at: